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Recurring Payments

Oota: Your next-day culinary companion.

1. Introduction

1.1. By subscribing to our recurring payment service ("FuturePay"), you agree to these Terms & Conditions.
1.2. FuturePay enables automatic billing for the services/products provided by EatOota Limited.
1.3. Payments are processed securely through Worldpay, our payment service provider.

2. Recurring Payment Authorization

2.1. You authorize EatOota Limited to charge your selected payment method automatically according to the agreed-upon billing cycle (e.g., weekly, monthly, annually).
2.2. The initial payment will be charged on the date of subscription, with subsequent payments processed on the recurring schedule.
2.3. You will receive an email confirmation for each successful transaction.

3. Modifications to Payment Details

3.1. It is your responsibility to ensure that your payment information is current and accurate.
3.2. To update your payment details, please contact us at support@eatoota.com or head to the payments page.

4. Cancellation and Termination

4.1. You may cancel your FuturePay agreement at any time by contacting us at support@eatoota.com or from the payments page..
4.2. Cancellations must be made at least 1 day before the next scheduled payment to prevent further charges.
4.3. Upon cancellation, services will continue until the end of the current billing period, after which no further payments will be taken.

5. Refund Policy

5.1. Refunds for payments made through FuturePay are subject to our standard refund policy, available at Refund Policy
5.2. For refund inquiries, please contact support@eatoota.com.

6. Dispute Resolution

6.1. If you have any disputes regarding payments processed through FuturePay, contact us immediately at support@eatoota.com
6.2. We will investigate and address disputes in accordance with our dispute resolution procedures.

7. Data Protection and Privacy

7.1. Your payment information is processed securely by Worldpay and is not stored by EatOota Limited.
7.2. We are committed to protecting your personal information in compliance with applicable data protection laws. For more information, please review our Privacy Policy

8. Amendments to Terms & Conditions

8.1. We reserve the right to modify these Terms & Conditions at any time. Significant changes will be communicated via email or through updates on our website.

9. Contact Information

For questions or concerns regarding FuturePay or these Terms & Conditions, please contact us at:
Email: support@eatoota.com
Phone: +44 7876 652929
Address: 4 Silver Brook Close, Earley, Reading, England, RG6 7AH