FAQs

Yes, you can customize your meals each week through your account dashboard. You'll have the flexibility to choose from a variety of dishes and adjust your preferences as needed.

You can easily manage your delivery schedule through your account dashboard. Simply select the "Manage Subscription" option and make the desired changes.

You can reach our customer support team 24/7 via: link to instagram
Live Chat: Click the chat icon on our website.

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Delivery fees are calculated based on your location and order value. You'll see the applicable charges during checkout.

Once your order is confirmed, you'll receive a tracking link via email and SMS. You can also track your order status in your account dashboard.

Enter your zip code during checkout to see if we deliver to your area.

Yes, the minimum order amount is [Amount]. This helps us ensure the freshness and quality of your meals.

If you're not satisfied with your order, please contact our customer support within 24 hours of delivery. We'll assess the issue and offer a resolution. We strive to provide the highest quality food and service. However, due to the perishable nature of our products, we are unable to offer refunds. We prioritise freshness and quality, ensuring you receive the best possible dining experience.

Yes, we offer vegetarian, vegan, and gluten-free options. You can specify your dietary preferences during the customization process.

We list all major allergens in our meal descriptions. If you have a severe allergy, please consult your doctor before ordering.

While we don't have a specific sample meal plan available, you can view our current menu to get an idea of the types of dishes we offer.

You can cancel your subscription anytime through your account dashboard.

If you have additional questions, please visit our Contact Us page or reach out to our support team.